Shipping

Shipping & Delivery

At Keller & Voss, we aim to make delivery straightforward and transparent. Please review the following information before placing your order.

Delivery Area

We currently serve customers in Switzerland and other European countries. Please confirm your delivery address and available shipping options at checkout.

Shipping Costs

Applicable shipping costs, including any available shipping promotions, will be displayed at checkout before you complete your purchase.

Order Processing

Orders are processed on business days, excluding weekends and public holidays. Processing times may vary according to product availability and order volume.

Estimated Delivery Times

Our current estimated standard delivery window is 5–10 days. Delivery estimates are not guarantees, and delays may occur due to carrier operations, public holidays, or other circumstances beyond our control.

Tracking Your Order

When tracking details are available, we will send a shipping confirmation to the email address provided at checkout.

Delayed or Missing Deliveries

If your order has not arrived within the estimated delivery window, please contact us with your order number and any available tracking information. We will help you review its status.